Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Data: Name, email address, phone number, address, company, and position.

• Technical Data: IP address, device type, operating system, browser, and browsing activity on our website.

• Transactional Information: Purchase history, contracts, and billing details.

• Preferences: Interests, requests, and any information you provide through forms or inquiries.

 

2. Use of Information

We use the collected information to:

• Provide our services, respond to your inquiries, and manage business relationships.

• Improve our website, services, and user experience.

• Comply with legal and regulatory obligations.

• Communicate with you about offers, updates, and news, always with your consent.

 

3. Data Sharing

We will only share your information in the following cases:

• Trusted Providers and Partners: For the provision of services such as payment platforms or technical support.

• Legal Obligations: When required by competent authorities.

• International Transfers: If we work with providers located in countries such as Canada, the United States, or Israel, we will ensure these transfers comply with applicable regulations and robust data protection agreements are in place.

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4. Data Protection

We implement technical, administrative, and physical measures to protect your information from unauthorized access, loss, alteration, or improper disclosure.

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5. User Rights

As the owner of your personal data, you have the following rights:

• Access, correct, or update your data.

• Request the deletion of your personal information.

• Withdraw your consent for data processing at any time.
  To exercise your rights, please contact us at [email address].

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6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined or as required by law.

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7. Use of Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

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8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through our website.

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9. Contact

If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you can reach us at:

• E-mail: info@d-pro.co

• Phone: +57 (320) 240-8121

• Address: Carrera 109a 151-09 Torre 6-306 Bogotá, Colombia.